SHIPPING TERMS & PROCESSING TIMES

All of our items are made and dispatched from Turkey. Our processing time is 1-2 weeks but if you need it quicker we will prioritise and try to get it made for you ASAP. Just let us know!

ORDERS ARE SENT VIA FEDEX, DHL,TNT OR UPS EXPRESS DELIVERY WHICH USUALLY TAKES 3-7 DAYS. VERY SMALL PACKAGES AND ENVELOPES MAY TAKE UP TO 9 DAYS.

IF WE ARE UNABLE TO SEND VIA EXPRESS DELIVERY TO YOUR DESTINATION WE WILL LET YOU KNOW BEFORE PROCESSING YOUR ORDER.

OCCASSIONALLY ITEMS MAY BE HELD UP AT CUSTOMS. WE DO NOT ACCEPT ANY RESPONSIBILITY FOR SUCH DELAYS. PLEASE CHECK YOUR CUSTOMS REGULATIONS BEFORE ORDERING TO AVOID ANY CHARGES.

WE RESERVE THE RIGHT TO CANCEL ORDERS FROM CERTAIN DESTINATION.
100% MONEY BACK GUARANTEE IF YOU ARE NOT HAPPY WITH YOUR ORDER.

RETURNS ARE ACCEPTED WITHIN 7 DAYS IF YOU ARE UNHAPPY WITH YOUR PURCHASE. BUYERS WILL PAY FOR THE RETURN COST UNLESS THE ITEM IS FAULTY OR DAMAGED.

IN THE UNLIKELY EVENT OF DAMAGE TO ITEMS DURING TRANSIT, WE WILL REFUND OR REPLACE AS LONG AS A PHOTO IS PROVIDED WITHIN 7 DAYS OF RECEIVING THE ITEM. ALL ITEMS WILL BE SECURELY PACKAGED TO AVOID DAMAGE DURING TRANSIT.